<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Fashion and Beauty Blog, Eye Makeup, NYC Makeup Artist and Stylist &#187; sephoragate</title>
	<atom:link href="http://www.thestyleandbeautydoctor.com/category/everything-else/news/sephoragate/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.thestyleandbeautydoctor.com</link>
	<description>Fashion and Beauty How-Tos and Tips, How to Dress for Your Body Type, How to Apply Makeup</description>
	<lastBuildDate>Wed, 08 Sep 2010 16:31:16 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.0.1</generator>
		<item>
		<title>Sephoragate Concludes&#8230;For Now at Least</title>
		<link>http://www.thestyleandbeautydoctor.com/2008/08/sephoragate-concludesfor-now-at-least/</link>
		<comments>http://www.thestyleandbeautydoctor.com/2008/08/sephoragate-concludesfor-now-at-least/#comments</comments>
		<pubDate>Sat, 23 Aug 2008 19:00:00 +0000</pubDate>
		<dc:creator>Danielle</dc:creator>
				<category><![CDATA[Recent Posts]]></category>
		<category><![CDATA[sephoragate]]></category>

		<guid isPermaLink="false">http://myurbanglamour.wordpress.com/2008/08/23/sephoragate-concludesfor-now-at-least/</guid>
		<description><![CDATA[I meant to post this a week ago, but I&#8217;ve been so busy If you need to catch up on this story,<a href="http://www.thestyleandbeautydoctor.com/2008/08/sephoragate-concludesfor-now-at-least/">Read the Rest...</a>]]></description>
			<content:encoded><![CDATA[
<div style="text-align:center;"><a href="http://s18.photobucket.com/albums/b107/femenemopee/?action=view&amp;current=sephora-1.jpg" target="_blank"><img src="http://i18.photobucket.com/albums/b107/femenemopee/sephora-1.jpg" alt="Photobucket" border="0" /></a></p>
<p>
<div style="text-align:left;">I meant to post this a week ago, but I&#8217;ve been so busy <img src='http://www.thestyleandbeautydoctor.com/wp-includes/images/smilies/icon_mad.gif' alt=':x' class='wp-smiley' />  If you need to catch up on this story, click <a href="http://myurbanglamour.blogspot.com/search/label/sephoragate">here</a>.</p>
<p>Anyway, so I spoke to the regional manager of Sephora in the Long Island area, and she was appalled at what happened to me in the store. She was very sweet and apologetic about the situation and asked if she could send me some samples. A day or two later, I got a pretty sizeable box from them FILLED with samples and a gift card. Very nice gesture on their part, but I honestly didn&#8217;t complain about being followed around in the store just to get some free stuff. The point was that ALL of their clients or potential clients need to be treated with the same amount of respect when they walk into their stores.  *sigh*</p>
<p>Well, as you can see by the many beauty posts on this blog, it&#8217;s almost impossible not to be a makeup artist and beauty blogger WITHOUT a mention of Sephora so for now I&#8217;ll let bygones be bygones, but this better not ever happen again.</p>
<p>P.S. Don&#8217;t forget to enter in the<span style="font-weight:bold;"> LAST</span> <a href="http://myurbanglamour.blogspot.com/2008/08/and-winner-is_23.html">Urban Glamour Summer Beauty SUPER Giveaway</a>! One lucky reader will win Smashbox&#8217;s Try Me Kit! Entries must be in by Friday, August 29th at 11:59 P.M. EST. If you haven&#8217;t won yet, now is definitely your time to get your entries in for your last chance to win. The winner will be announced on Saturday right here on myurbanglamour.blogspot.com! Stay tuned!</div>
</div>
<div id="crp_related"><h3>Related Posts:</h3><ul><li><a href="http://www.thestyleandbeautydoctor.com/2008/08/the-week-in-beauty-and-style-4/" rel="bookmark" class="crp_title">The Week in Beauty and Style</a></li><li><a href="http://www.thestyleandbeautydoctor.com/2008/08/the-week-in-beauty-and-style-5/" rel="bookmark" class="crp_title">The Week in Beauty and Style</a></li><li><a href="http://www.thestyleandbeautydoctor.com/2008/08/style-evolution/" rel="bookmark" class="crp_title">Style Evolution</a></li><li><a href="http://www.thestyleandbeautydoctor.com/2008/08/friday-night-glam-party/" rel="bookmark" class="crp_title">Friday Night Glam Party!</a></li><li><a href="http://www.thestyleandbeautydoctor.com/2008/08/dont-you-dare-10/" rel="bookmark" class="crp_title">Don&#8217;t You Dare!</a></li><li>Powered by <a href="http://ajaydsouza.com/wordpress/plugins/contextual-related-posts/">Contextual Related Posts</a></li></ul></div><div class="topsy_widget_data topsy_theme_hot-pink" style="float: right;margin-left: 0.75em; background: url(data:,%7B%20%22url%22%3A%20%22http%253A%252F%252Fwww.thestyleandbeautydoctor.com%252F2008%252F08%252Fsephoragate-concludesfor-now-at-least%252F%22%2C%20%22style%22%3A%20%22big%22%2C%20%22title%22%3A%20%22Sephoragate%20Concludes...For%20Now%20at%20Least%22%20%7D);"></div>

<p class='fb-like'><iframe src='http://www.facebook.com/plugins/like.php?href=http://www.thestyleandbeautydoctor.com/2008/08/sephoragate-concludesfor-now-at-least/&amp;layout=standard&amp;show_faces=true&amp;width=260&amp;action=like&amp;colorscheme=light' scrolling='no' frameborder='0' allowTransparency='true' style='border:none; overflow:hidden; width:260px; height:26px'></iframe></p><fb:share-button href="http://www.thestyleandbeautydoctor.com/2008/08/sephoragate-concludesfor-now-at-least/" type="box_count"></fb:share-button>]]></content:encoded>
			<wfw:commentRss>http://www.thestyleandbeautydoctor.com/2008/08/sephoragate-concludesfor-now-at-least/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Sephoragate Continues&#8230;</title>
		<link>http://www.thestyleandbeautydoctor.com/2008/08/sephoragate-continues-2/</link>
		<comments>http://www.thestyleandbeautydoctor.com/2008/08/sephoragate-continues-2/#comments</comments>
		<pubDate>Fri, 01 Aug 2008 22:55:00 +0000</pubDate>
		<dc:creator>Danielle</dc:creator>
				<category><![CDATA[Recent Posts]]></category>
		<category><![CDATA[Shopping]]></category>
		<category><![CDATA[don't you dare]]></category>
		<category><![CDATA[donts]]></category>
		<category><![CDATA[sephoragate]]></category>

		<guid isPermaLink="false">http://myurbanglamour.wordpress.com/2008/08/01/sephoragate-continues-2/</guid>
		<description><![CDATA[I was reading one of my friend&#8217;s blogs today (she also had emailed a complaint to Sephora) and she mentioned she finally<a href="http://www.thestyleandbeautydoctor.com/2008/08/sephoragate-continues-2/">Read the Rest...</a>]]></description>
			<content:encoded><![CDATA[
<div style="text-align:center;"><a href="http://s18.photobucket.com/albums/b107/femenemopee/?action=view&amp;current=sephora-1.jpg" target="_blank"><img src="http://i18.photobucket.com/albums/b107/femenemopee/sephora-1.jpg" alt="Photobucket" border="0" /></a></p>
<p>
<div style="text-align:left;">I was reading one of my friend&#8217;s blogs today (she also had emailed a complaint to Sephora) and she mentioned she finally got a response from them. So I decided to check my spam folder and lo and behold, there sat my apology email from them (along with a slew of spam telling me how for a low price of $39.99 I can increase the size of my penis&#8230;lol). I actually got it 5 days ago (note: always check your spam for apology emails from Sephora). Here&#8217;s what they said:</p>
<p><span lang="en-us" style="font-family:georgia;">&#8220;<span style="font-style:italic;font-size:100%;">Dear Ms. Gray,</span></span>
<p style="font-style:italic;font-family:georgia;" dir="ltr"><span style="font-size:100%;"><span lang="en-us">     I wanted to personally email you to apologize for the service that you</span><span lang="en-us"></span><span lang="en-us"> received</span><span lang="en-us"></span><span lang="en-us"></span><span lang="en-us"></span><span lang="en-us"> in our store.  I would also like to share that conversations have been had with my staff to ensure that this unfortunate event never happens again. </span><span lang="en-us"></span><span lang="en-us"> I hope that you will visit us in the near future.  Please feel free to contact me to speak about the matter</span><span lang="en-us"></span><span lang="en-us">.  I would also love to speak to you in person so that I can truly share how sorry we are in ways that I am unable to express through email.</span><span lang="en-us"></span><span lang="en-us"></span></span></p>
<p dir="ltr" style="font-family:georgia;"><span lang="en-us"><span style="font-size:85%;"><span style="font-size:100%;"><span style="font-style:italic;">I look forward to speaking with you soon.</span></span>&#8220;</span></span></p>
<p dir="ltr" style="font-family:georgia;"><span lang="en-us"></span></p>
<p dir="ltr" style="font-family:georgia;"><span style="font-size:100%;"><span lang="en-us">So I responded with my telephone number so the Sephora person who sent me this email could call me to speak about it (she didn&#8217;t leave any contact info in the email). I&#8217;ll keep you all posted.</span></span></p>
<p>
<p style="font-family:georgia;" dir="ltr">P.S. Don&#8217;t forget to enter in this week&#8217;s <a href="http://myurbanglamour.blogspot.com/2008/07/and-winners-are.html">Urban Glamour Summer Beauty SUPER Giveaway</a>! One lucky reader will win Stila Smudge Pot in Cobalt! Entries must be in by TONIGHT at 11:59 P.M. EST. The winner will be announced on Saturday right here on myurbanglamour.blogspot.com! Stay tuned!</p>
</div>
</div>
<div id="crp_related"><h3>Related Posts:</h3><ul><li><a href="http://www.thestyleandbeautydoctor.com/2008/06/style-and-beauty-watch-nia-long/" rel="bookmark" class="crp_title">Style and Beauty Watch: Nia Long</a></li><li><a href="http://www.thestyleandbeautydoctor.com/2008/07/urban-glamour-summer-beauty-super-giveaway/" rel="bookmark" class="crp_title">Urban Glamour Summer Beauty SUPER Giveaway!</a></li><li><a href="http://www.thestyleandbeautydoctor.com/2008/06/save-15-at-mac-thru-june-17th/" rel="bookmark" class="crp_title">Save 15% at MAC thru June 17th!</a></li><li><a href="http://www.thestyleandbeautydoctor.com/2008/06/style-and-beauty-watch-sanaa-lathan/" rel="bookmark" class="crp_title">Style and Beauty Watch: Sanaa Lathan</a></li><li><a href="http://www.thestyleandbeautydoctor.com/2008/08/urban-glamour-beauty-tip/" rel="bookmark" class="crp_title">Urban Glamour Beauty Tip</a></li><li>Powered by <a href="http://ajaydsouza.com/wordpress/plugins/contextual-related-posts/">Contextual Related Posts</a></li></ul></div><div class="topsy_widget_data topsy_theme_hot-pink" style="float: right;margin-left: 0.75em; background: url(data:,%7B%20%22url%22%3A%20%22http%253A%252F%252Fwww.thestyleandbeautydoctor.com%252F2008%252F08%252Fsephoragate-continues-2%252F%22%2C%20%22style%22%3A%20%22big%22%2C%20%22title%22%3A%20%22Sephoragate%20Continues...%22%20%7D);"></div>

<p class='fb-like'><iframe src='http://www.facebook.com/plugins/like.php?href=http://www.thestyleandbeautydoctor.com/2008/08/sephoragate-continues-2/&amp;layout=standard&amp;show_faces=true&amp;width=260&amp;action=like&amp;colorscheme=light' scrolling='no' frameborder='0' allowTransparency='true' style='border:none; overflow:hidden; width:260px; height:26px'></iframe></p><fb:share-button href="http://www.thestyleandbeautydoctor.com/2008/08/sephoragate-continues-2/" type="box_count"></fb:share-button>]]></content:encoded>
			<wfw:commentRss>http://www.thestyleandbeautydoctor.com/2008/08/sephoragate-continues-2/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Sephoragate Continues&#8230;</title>
		<link>http://www.thestyleandbeautydoctor.com/2008/07/sephoragate-continues/</link>
		<comments>http://www.thestyleandbeautydoctor.com/2008/07/sephoragate-continues/#comments</comments>
		<pubDate>Thu, 24 Jul 2008 02:52:00 +0000</pubDate>
		<dc:creator>Danielle</dc:creator>
				<category><![CDATA[Recent Posts]]></category>
		<category><![CDATA[Shopping]]></category>
		<category><![CDATA[don't you dare]]></category>
		<category><![CDATA[donts]]></category>
		<category><![CDATA[sephoragate]]></category>

		<guid isPermaLink="false">http://myurbanglamour.wordpress.com/2008/07/24/sephoragate-continues/</guid>
		<description><![CDATA[Remember my incident with Sephora? If not, click here. So I got a general response from Sephora&#8217;s customer service the next day<a href="http://www.thestyleandbeautydoctor.com/2008/07/sephoragate-continues/">Read the Rest...</a>]]></description>
			<content:encoded><![CDATA[
<div style="text-align:center;"><a href="http://s18.photobucket.com/albums/b107/femenemopee/?action=view&amp;current=sephora1.jpg" target="_blank"><img src="http://i18.photobucket.com/albums/b107/femenemopee/sephora1.jpg" alt="Photobucket" border="0" /></a></div>
<p>Remember my incident with Sephora? If not, <a href="http://myurbanglamour.blogspot.com/2008/07/oh-no-they-didnt.html">click here</a>. So I got a general response from Sephora&#8217;s customer service the next day saying they apologize for the experience and would be forwarding my email to the person in charge of Sephora stores in the district where the store I had my experience is in, and that they would get back to me in 3-5 business days. That was on July 8th.</p>
<p>What&#8217;s today&#8217;s date? Right. The 23rd. And not a single whisper, message in a bottle, note tied to a bird&#8217;s leg&#8230;nothing, not a peep from the Sephora store where the incident happened. So I emailed them to alert them to the fact that the store never contacted me. They again apologized and said they&#8217;d resend the message to the store.</p>
<p>Ugh. I don&#8217;t know. Sephora and I have been like this &gt;&lt; for so many years&#8211;it&#8217;s like, should I be mad at that particular store; should I hold it against all of Sephora; if I boycott them&#8212;where else would I go to find a wide selection of beauty products in one place; could I even really boycott them&#8211;I mean c&#8217;mon now. I love beauty products like a fat kid loves cake.</p>
<p>To be continued&#8230;</p>
<p>P.S. Don&#8217;t forget to enter in this week&#8217;s double Urban Glamour Summer Beauty SUPER Giveaway! Two lucky readers will win either NARS Blush in Orgasm or Dr. Brandt Microdermabrasion! Entries must be in by Friday, July 25th at 11:59 P.M. EST.</p>
<div id="crp_related"><h3>Related Posts:</h3><ul><li><a href="http://www.thestyleandbeautydoctor.com/2008/07/style-and-beauty-watch-natalie-portman/" rel="bookmark" class="crp_title">Style and Beauty Watch: Natalie Portman</a></li><li><a href="http://www.thestyleandbeautydoctor.com/2008/07/dont-you-dare-9/" rel="bookmark" class="crp_title">Don&#8217;t You Dare&#8230;</a></li><li><a href="http://www.thestyleandbeautydoctor.com/2008/07/urban-glamour-summer-beauty-super-giveaway-2/" rel="bookmark" class="crp_title">Urban Glamour Summer Beauty SUPER Giveaway! #2</a></li><li><a href="http://www.thestyleandbeautydoctor.com/2008/08/sephoragate-concludesfor-now-at-least/" rel="bookmark" class="crp_title">Sephoragate Concludes&#8230;For Now at Least</a></li><li><a href="http://www.thestyleandbeautydoctor.com/2008/08/sephoragate-continues-2/" rel="bookmark" class="crp_title">Sephoragate Continues&#8230;</a></li><li>Powered by <a href="http://ajaydsouza.com/wordpress/plugins/contextual-related-posts/">Contextual Related Posts</a></li></ul></div><div class="topsy_widget_data topsy_theme_hot-pink" style="float: right;margin-left: 0.75em; background: url(data:,%7B%20%22url%22%3A%20%22http%253A%252F%252Fwww.thestyleandbeautydoctor.com%252F2008%252F07%252Fsephoragate-continues%252F%22%2C%20%22style%22%3A%20%22big%22%2C%20%22title%22%3A%20%22Sephoragate%20Continues...%22%20%7D);"></div>

<p class='fb-like'><iframe src='http://www.facebook.com/plugins/like.php?href=http://www.thestyleandbeautydoctor.com/2008/07/sephoragate-continues/&amp;layout=standard&amp;show_faces=true&amp;width=260&amp;action=like&amp;colorscheme=light' scrolling='no' frameborder='0' allowTransparency='true' style='border:none; overflow:hidden; width:260px; height:26px'></iframe></p><fb:share-button href="http://www.thestyleandbeautydoctor.com/2008/07/sephoragate-continues/" type="box_count"></fb:share-button>]]></content:encoded>
			<wfw:commentRss>http://www.thestyleandbeautydoctor.com/2008/07/sephoragate-continues/feed/</wfw:commentRss>
		<slash:comments>7</slash:comments>
		</item>
		<item>
		<title>Oh No They Didn&#8217;t!</title>
		<link>http://www.thestyleandbeautydoctor.com/2008/07/oh-no-they-didnt/</link>
		<comments>http://www.thestyleandbeautydoctor.com/2008/07/oh-no-they-didnt/#comments</comments>
		<pubDate>Sun, 06 Jul 2008 22:33:00 +0000</pubDate>
		<dc:creator>Danielle</dc:creator>
				<category><![CDATA[Recent Posts]]></category>
		<category><![CDATA[Shopping]]></category>
		<category><![CDATA[don't you dare]]></category>
		<category><![CDATA[donts]]></category>
		<category><![CDATA[sephoragate]]></category>

		<guid isPermaLink="false">http://myurbanglamour.wordpress.com/2008/07/06/oh-no-they-didnt/</guid>
		<description><![CDATA[Being slighted at your favorite store is like finding out your crush for forever is just not that into you. Now if<a href="http://www.thestyleandbeautydoctor.com/2008/07/oh-no-they-didnt/">Read the Rest...</a>]]></description>
			<content:encoded><![CDATA[
<div style="text-align:center;"><a href="http://s18.photobucket.com/albums/b107/femenemopee/?action=view&amp;current=Sephora.jpg" target="_blank"><img src="http://i18.photobucket.com/albums/b107/femenemopee/Sephora.jpg" alt="Photobucket" border="0" /></a></div>
<p>Being slighted at your favorite store is like finding out your crush for forever is just not that into you.</p>
<p>Now if you know me, Sephora is like my playground. I love to see what new colors and textures are out in makeup so I can pass it onto you lovelies and my clients. So today I hightailed it over to the Sephora store in the Roosevelt Field Mall because I needed to get some skincare stuff and also to check out what&#8217;s new. Please tell me why the second I go from the first makeup stand to the next do I FEEL eyes on me? So I turn around and basically right up on my back is some Sephora dude. I give him the &#8220;WHAT ARE YOU LOOKING AT?&#8221; look and proceed with my shopping. Only he&#8217;s still on my trail. What the hell? Then a few other Sephora reps come up to me to ask if I need help (which I&#8217;m used to because most other times the reps there are so friendly and helpful but today they seem to only want me to be aware that they&#8217;re aware of my presence). One of them watched me for almost a minute before she asked me if I needed help. So I proceeded over to the skincare area and Sephora dude is still watching me! Ugh.</p>
<p>So I decide if these people want to follow me around the store, they may as well get some exercise. So I walked over to the skincare area and picked up several packages of stuff and read the contents area of the package very s l o w l y of each individual package. Then I moved from skincare back to makeup and even had one of the reps help me decide between a Dr. Brandt or Murad pore extracting mask. Then I remembered it was someone from work&#8217;s birthday so I got another rep to help me pick out a gift. Then when I got to the register, I had them wrap it. The guy who kept following me was at the register and I was wishing I&#8217;d get him so I could ask him why he was following me, but he stepped away to help someone else. Plus, I didn&#8217;t really want to cause a scene (because we all know he would have denied he was following me *eyeroll*).</p>
<p>I emailed their corporate offices about the incident, so let&#8217;s see how they handle this. I feel so betrayed! I walk into my bathroom (which could very well moonlight as a small Sephora store with all the beauty products I have in there) and I just feel like UGH.  It&#8217;s so funny how one bad incident can make you forget all the other good ones&#8230;lol.</p>
<div id="crp_related"><h3>Related Posts:</h3><ul><li><a href="http://www.thestyleandbeautydoctor.com/2008/07/sephoragate-continues/" rel="bookmark" class="crp_title">Sephoragate Continues&#8230;</a></li><li><a href="http://www.thestyleandbeautydoctor.com/2008/08/sephoragate-concludesfor-now-at-least/" rel="bookmark" class="crp_title">Sephoragate Concludes&#8230;For Now at Least</a></li><li><a href="http://www.thestyleandbeautydoctor.com/2008/09/exfoliate/" rel="bookmark" class="crp_title">Exfoliate!</a></li><li><a href="http://www.thestyleandbeautydoctor.com/2008/08/sephoragate-continues-2/" rel="bookmark" class="crp_title">Sephoragate Continues&#8230;</a></li><li><a href="http://www.thestyleandbeautydoctor.com/2008/12/sephora-sale-save-up-to-75/" rel="bookmark" class="crp_title">Sephora Sale: Save up to 75%!</a></li><li>Powered by <a href="http://ajaydsouza.com/wordpress/plugins/contextual-related-posts/">Contextual Related Posts</a></li></ul></div><div class="topsy_widget_data topsy_theme_hot-pink" style="float: right;margin-left: 0.75em; background: url(data:,%7B%20%22url%22%3A%20%22http%253A%252F%252Fwww.thestyleandbeautydoctor.com%252F2008%252F07%252Foh-no-they-didnt%252F%22%2C%20%22style%22%3A%20%22big%22%2C%20%22title%22%3A%20%22Oh%20No%20They%20Didn%27t%21%22%20%7D);"></div>

<p class='fb-like'><iframe src='http://www.facebook.com/plugins/like.php?href=http://www.thestyleandbeautydoctor.com/2008/07/oh-no-they-didnt/&amp;layout=standard&amp;show_faces=true&amp;width=260&amp;action=like&amp;colorscheme=light' scrolling='no' frameborder='0' allowTransparency='true' style='border:none; overflow:hidden; width:260px; height:26px'></iframe></p><fb:share-button href="http://www.thestyleandbeautydoctor.com/2008/07/oh-no-they-didnt/" type="box_count"></fb:share-button>]]></content:encoded>
			<wfw:commentRss>http://www.thestyleandbeautydoctor.com/2008/07/oh-no-they-didnt/feed/</wfw:commentRss>
		<slash:comments>9</slash:comments>
		</item>
	</channel>
</rss>
